How we started
After holding senior managerial positions including 18 years of working in the general insurance arena and having responsibility for a claims budget of £50 million, John Hayes spotted a gap in the market place for costs and Calculus was born. His focus and determination has allowed the company to expand and we now include a number of top legal 500 firms within our client base.
From the outset, we have only recruited the very best people and provided them with cutting edge training. Our advocates are highly skilled technicians who have a strong grasp of the issues which are likely to impact upon cost recovery. We recognise the need to retain a balanced approach which promotes positive cash flow without undermining the integrity of the result. Our proactive management of the costs phases ensures we keep your cases firmly on track.
John is a strong business leader with over 25 years’ experience of managing customer relationships in a blue chip environment. His primary focus is to ensure that the company meets customer expectations on a consistent basis. He has a particular interest in complex clinical negligence claims and is passionate about securing the highest level of profit costs for his clients.
Away from the office John is a competitive dinghy sailor, a keen snowboarder and an average golfer. He enjoys food and wine and travelling whenever time permits.
mail to: firstname.lastname@example.org
Tel: 07966 969 761
Jon helped found Calculus back in 2003, having worked with John Hayes in a previous role at a North West based firm of Law Costs Draftsman. Jon is a qualified Costs Lawyer and brings with him over 15 years’ experience of working in the legal costs industry. In that time he has represented hundreds of clients at various costs hearings and has advised on a broad range of issues and cases – including cases that have gone all the way to the House of Lords/Supreme Court. Jon has a keen eye for detail and is driven to provide the highest standards of quality and service at all times.
mail to; email@example.com
Tel: 01704 508 240
Following an extensive career in America and Spain within the Life Settlement industry Lisa joined the Calculus team in September 2013 and has since played an instrumental role in developing the business. Her primary focus is ensuring customer service levels are maintained at the highest level across all aspects of the business.
Lisa’s in-depth administrative experience facilitates the smooth integration and management of new and existing processes, with a keen focus on consistently delivering operational improvements. Lisa is often the key liaison point for new and existing clients and she excels at building strong relationships.
Away from the office Lisa is a keen runner having succesfully completed three marathons.
mail to; firstname.lastname@example.org
Tel: 01704 508 240
Mark joined Calculus in June 2017 and has brought a wealth of experience having held senior management roles at RSA, Aon, Capita Insurance Services and Hilary Meredith Solicitors. He has worked for on both the Defendant and Claimant side of the equation and therefore has an excellent understanding of the litigation process and he is therefore well placed to understand the pressures on claimant law firms.
Mark has a strong strategic and operational background and has a natural ability to communicate, develop, focus and motivate teams and individuals to achieve optimum results. He has developed a large network of trusted partners during his time in the profession and he can advise clients on a variety of business solutions.
mail to; email@example.com
Tel: 07506 222 002
Krissi joined Calculus in October 2017 and brings 11 years’ experience within the personal injury sector. Krissi is a key member of the team, highly motivated to achieve growth and provide exceptional customer service. Her key focus is building strong working relationships with like-minded individuals and supporting clients at all stages of the process from inception to completion.
In 2014 Krissi was awarded ‘Operations Manager of the Year’ at the Personal Injury Awards. It was highlighted that she was a perfectionist, who would always go the extra mile for her clients, could operate within strict deadlines and ensure the ethical and methodical approach was instilled within her forever growing team.
In 2016 she achieved ‘Highly Commended’ as a Business Development Professional in the Personal Injury arena, having created a vast number of new connections and ensuring all clients’ needs were met.
mail to; Krissi.firstname.lastname@example.org
Tel: 07809 608 692
Having completed his Law & Business degree at the University of Liverpool, Joseph joined the Calculus team in March 2014 having enjoyed a career in the services industry.
Joining just as the Jackson reforms were beginning be be felt, Joseph quickly got up to speed with the new test of proportionality and associated issues, benefitting from Calculus’ tutorage. Having undertaking placements in each department of the firm, Joseph qualified as a Costs Lawyer in 2017 and currently works within the Negotiation Team. Specialising in receiving party clinical negligence and personal injury costs, Joseph prides himself on securing the best possible outcomes for clients having been instructed on a number of reported cases.
Joseph enjoys novel fixed costs disputes and outside of the office is a keen Arsenal fan and DIY enthusiast.
Leigh started her career at Calculus in 2011 after completing a degree in English Literature at Newcastle University. She commenced her training with the Association of Costs Lawyers in 2014 and, after three years of study, qualified as a fully regulated Costs Lawyer in 2017.
Leigh has been part of the drafting team since joining Calculus and has a great deal of experience with preparing complex, high value Bills of Costs and Costs Budgets for personal injury and clinical negligence claims, as well as drafting Points of Reply and undertaking negotiations on costs budgets. She prides herself on her attention to detail, taking a thorough approach to her work and always strives to provide the best service possible to clients.
Having completed her Law Degree with Upper Class Honours, Vicky joined the Calculus team in September 2006.
Having been employed in training and managerial roles during her time with Calculus, Vicky has developed substantial experience in all aspects of costs, having worked on a number of reported cases and currently specialises in high value and complex clinical negligence and catastrophic personal injury claims. Vicky is a skilled Costs Draftsman and deals with all aspects of the drafting process such as Bills of Costs, Costs Budgets, Points of Reply, Points of Dispute, Applications etc. Benefitting from a meticulous drafting background, Vicky is also a keen advocate having undertaken numerous detailed assessments and CCMCs
Katherine joined the team in September 2007 following completion of her Law Degree and Bar Vocational Course, having been called to the Bar in 2007. Katherine is a member of Gray’s Inn.
Having been significantly involved with both the negotiation and drafting teams during her time with Calculus, handling a wide range of cases including Industrial Disease, Professional Negligence and Clinical Negligence claims, Katherine has gained a wealth of experience in the entire costs process, from preparing detailed Bills of Costs, Costs Budgets, Applications, Points of Dispute and Points of Reply through to negotiated settlement or detailed assessment. She now specialises in high value Clinical Negligence and complex Personal Injury claims.
Adam joined Calculus in July 2017. He has a wealth of experience and skills gained from working in a number of industries; the insurance, sports retail and legal sectors. Adam’s legal experience has evolved, working for a number of Solicitors firms vetting new personal injury referrals and developing relationships with claim management companies, ATE insurance companies and medical agencies. This gave Adam the opportunity to set-up and run his own claims management business for a few years.
During his employment in a Solicitor’s practice Adam moved into the costs department and now with over 6 years experience; utilising his skills from working with personal injury solicitors and understanding the claim process he has developed his expertise and knowledge into drafting and negotiating bills and budgets in all types and personal injury and clinical negligence claims.
Matthew started in the Legal Costs industry over 16 years ago, shortly after successfully completing a degree in Economics. He has been with Calculus since January 2004 and since that time has undertaken a variety of roles, including heading up a team of Draftsman and training new starters.
Matthew has a wealth of experience in dealing with the preparation of high value and complex Bills of Costs and Costs Budgets and is always on hand to discuss any aspect of a case with his client.
Outside of work Matthew enjoys spending time with his family and playing cricket. He is a Level 2 ECB qualified cricket coach and spends much of his time coaching his son’s Under 11’s cricket team.
Amber joined Calculus in September 2016 and has brought a wealth of experience having held a customer service management role and run her own personal injury case load. Amber began her legal career almost eight years ago shortly after completing her Degree and LPC. Amber started her legal career at a Solicitors firm dealing with Personal Injury Claims and thereon moving onto helping set up an in-house cost department dealing with drafting budgets, Bills and negotiating for road traffic accident matters, employers and public liability claims, industrial disease and clinical negligence cases and negotiating settlement. Amber has dealt with personal injury claims therefore has an excellent understanding of the litigation process.
Amber enjoys travelling whenever she gets the opportunity, with her favourite destination being Thailand. On the weekends, you can find her socialising with friends or at the gym.
Vicky joined Calculus in January 2005 as an audio typist/office administration.
Having worked in costs now for over 20 years Vicky has a vast amount of experience and has adapted to many changes.
Vicky previously worked in various Solicitors offices in the RTA Sector/Probate and Conveyancing Department after obtaining an NVQ in Business Studies at Level 3, a Legal Secretary Course and her GCSE Law.